SMS Terms and Conditions

When you opt-in to the service, we will send you an SMS message to confirm your signup. This service is used to send you notifications about existing quotes, policy changes and billing concerns. You can cancel this service at any time. Just text “STOP” to (616) 803-7020. After you send the message “STOP” to us, we will send you a reply message to confirm that you have been unsubscribed. After this, you will no longer receive messages from us. If you want to join again, just reply “START” and we will start sending messages to you again. If at any time you forget what keywords are supported, just text “HELP” to (616) 803-7020. After you send the message “HELP” to us, we will respond with instructions on how to use our service as well as how to unsubscribe. Carriers are not liable for delayed or undelivered messages. As always, Message and Data Rates May Apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. For all questions about the services provided by this SMS program, you can send an email to [email protected]. If you have any questions regarding privacy, see our privacy policy.

1- SMS Consent Communication:

Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If consent has been given to receive text messages from Todd Jones Farmers Insurance Agency, messages may be received related to the following :
Appointment reminders
Follow-up messages
Billing inquiries
Promotions or offers (if applicable)
Example: “Hello, this is a reminder of your upcoming appointment with Todd Jones at Farmers Insurance Agency on 2/6/25 at 10:30 A.M. Reply STOP to opt out of SMS messaging at any time.”

3- Message Frequency:

Message frequency may vary depending on the type of communication. For example, up to [X] SMS messages per week may be received related to [appointments/billing, etc.].
Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”

4- Potential Fees for SMS Messaging:

Standard message and data rates may apply, depending on the carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

Opt-in to receive SMS messages from Todd Jones Farmers Insurance Agency can be done in the following ways:
Verbally, during a conversation, or by filling out a website form.

6- Opt-Out Method:

Opting out of receiving SMS messages can be done at any time by replying “STOP” to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

7- Help:

For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at https://jonesfamilyagency.com
Additional Options:
If SMS messages are not desired, the SMS consent box on forms can be left unchecked.

8- Standard Messaging Disclosures:

Message and data rates may apply.
Opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.
Message frequency may vary